Portal Help

Bluestone Portal

Portal Help

We have several PDF guides and video tutorials available to help you understand how to use every aspect of our online portal, enabling you to submit applications for your own business, or your customer’s, as quickly and efficiently as possible.  

Find out more about the Bluestone Portal here.

The Bluestone Portal delivers an automated, streamlined experience, but we’re not a team of robots. Our experienced and friendly team monitors every application made through the Portal and are ready to help should you need them.  

If you do have a question or would like to discuss your finance requirements before applying, our expert and friendly team is here to help.

You can also get in touch directly via your portal dashboard, contact us directly by filling out a contact form or giving us a call on +44 330 135 8663.

The Bluestone Portal

Your personalised dashboard and progress wheel always gives you a comprehensive view of your application status and you will be notified at every stage of the process, enabling you to move through to pay out quickly.

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The Portal

Managing your finance with ease & efficiency

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The Portal

Auto Decisions

Using our technology, we can provide near instantaneous decisions, meaning that you can grow faster with confidence.

Bluestone Portal allows quick quotes to be drawn up and finance applications to be decisioned within minutes, all from within Bluestone’s native operational systems.

By interfacing with Companies House and third-party credit scoring data, the Bluestone portal provides instant and accurate finance quotations that reflect the credit score of the applicant.  

How It Works
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£750M

Over £750 million applications have been granted and accepted since 2011!

Applications Completed

Streamline Business

We put our clients first, ensuring they receive the most seamless and efficient customer experience from making an initial enquiry, through to the end of their agreement and beyond.

To do this, we make sure we have advanced systems to support them, including our revolutionary Bluestone portal, which enables you to obtain quotes and submit applications quickly online, for your own business, or your customers, whenever and wherever you are.

Dedicated Experts

We don’t just provide funding - we guide, support, and deliver results.

Manage your finances with ease and efficiency through Bluestone.(Register for the portal)

Give your customers the option to spread the cost of their purchase or project over time (become a bluestone partner)

Portal Help

Frequently Asked Questions

I have forgotten my username and/or password, what do I do?

Your username will be the email address provided, usually a business email address. If you have forgotten your password, please follow the forgotten password link.

Do you offer sales team training?

Yes, one of our team can arrange a training session for your sales team on the portal, taking them through all elements of the functionality, as well as setting up an account, what to do if they encounter any problems, and how the portal works.

Why can’t I view other applications that my colleagues have submitted?

To be able to view your colleagues’ applications you will require specific permissions set by Bluestone.

Can I create different quote variations for my organisation?

Yes, you could create various quotes. Please see the dedicated help video and guides here

What if the portal isn’t working, who do I contact?

If you're having trouble with the portal, send us an email at portal@bluestone.app

What if I make a mistake during my application?

You can amend an in-progress application via the Portal - or give our friendly team a call. They’re always available during business hours, and will be able to access your Portal account to see, amend or cancel your in-progress application.

Who are the lenders that the Portal gives access to?

We’ve partnered with a range of top UK lenders to offer finance via the Portal - our longstanding relationships with them means quotes and payouts are fast, and rates are industry-leading.

If the equipment changes once the Finance documents have been issued, am I able to amend it?

Once finance documents have been raised and issued, you would be required to contact us and we can assist with any required amendments.

Is there a cost associated with the portal?

No, using the Bluestone is completely free, no strings attached!

How do I change my account preferences, so I don’t have to update them every time?

You can update all your account preferences in the My Preferences, Company Defaults, and Company Preferences sections once you're logged into the portal. You'll find these by clicking on the arrow next to your picture in the top-right hand side of the portal.

How quickly will I receive a quote?

We’ve partnered with leading UK lenders to offer finance via the Portal, meaning we’re connected directly with them to give the fastest quotes and payouts. The secret sauce? Our proprietary API technology matches your application with the lender that’s most suitable for your needs.

How does the Bluestone Portal work?

We’ve partnered with leading UK lenders to offer finance via the Portal, meaning we’re connected directly with them to give the fastest quotes and payouts. The secret sauce? Our proprietary API technology matches your application with the lender that’s most suitable for your needs.